11/13/2023 0 Comments Dominos jackson tn menuIt is good as a main job, good as a second job or good even just as a stop gap. But I would generally describe it as a positive place to work. I left mainly due to issues regarding my mental health. He's good for a laugh but will put his foot down hard when its needed. The store manager is a decent guy, who actually mucks in and genuinely cares about his staff. The company is flexible with hours and can accommodate most requests in terms of hours, annual leave, duties and especially progression. You have no option other than to learn your stuff and learn it fast but everyone including non managers will help and support you. During the rush the phones and carryout don't stop, and the number of orders coming in can be very high. Lots of banter and a good team that actually cares about each other. This is more than enough to cover wear and repairs. So often would make £250+ profit per month on top of wages (this is tax free too). Generally for every £10 I spent on fuel, I'd walk away with about £25. The tips and drop money (£1 per delivery) are quite good. You get paid to drive around and listen to music. The driving side of the job is actually quite fun. I worked at dominos for just under a year. Nationwide policy changes are provided to the customer service department last, meaning customers will call in to c. Management decisions are made based on personal bias (e.g one advisor may get away with doing little work while using the personal phone while another advisor will be rudely spoken to in front of the whole department for checking their phone once during the shift) and are not consistent.Ĭommunication between departments is very bad, with other departments unsure of what the customer service department does and vice versa. Both have been reported to higher management but no action has been taken. One manager has an attitude of superiority and will let you know that he's better than you because he has been with the company longer, another is lazy and will disappear for hours at a time while at work to do personal chores. Managers did not have previous management experience which may explain but not excuse the above. This leads to staff members using old and incorrect processes for many months. Policies are changed but not communicated to staff effectively, an email is sent out but if you don't see that email amongst the hundreds you receive daily then you won't know about the policy change. Rude, disrespectful and ineffective management who have been in managerial roles for several years but have not learned how to properly communicate with their team. This review is for an employee working at the corporate head office in Milton Keynes for Domino's UK & ROI Every time there is a problem, is practically impossible to deal with it on your own without the manager's permission (an alteration requires a password, etc) and the managers are ALWAYS busy and want you to take the phone yourself, giving you a look every time you need to communicate with them, turning their backs at. You answer calls with the sound of the phone still ringing right next to you, plus background noise, barely able to hear what the customer is saying, and you deal with taking orders and customer service at the same time. As a CSR, I find it necessarily hard and confusing and the company has no respect for people. It's very hard to focus on what you are doing and, as a team member, you might need to jump between work stations a lot, especially if your English is reasonable enough to take phone calls. The phone can ring for 2 hours in a row non-stop, the workspace is minimum for you to go around, you work in difficult positions, bend and stretch a lot to reach places, and you need to be careful with the floor to not slip-on something or to bump on someone. If it gets busy, there's no way to organize the load of work because there are no limits for the number of orders the store can take at a time, so you just need to handle it. Typical day: you never know what's going to happen or how many hours you are going to work (depends on how busy it is, they put the minimum staff they can, they can send you home early, or call you on you days off to ask you if you can go).
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